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F.A.Q.
Where does my security deposit go when I pay it?
All Deposits that are retained by us are kept in a FDIC insured bank
Will I get back my security deposit when I move out?
We provide detailed Move-In and Move-out inventory forms for proper documentation of the condition of your rental. We provide you and Inventory and Condition Form upon signing your lease and encourage you to submit that form to our office 3 days from your move in date. We use this form to compare the condition of the property when you moved in to the condition when you move out
What if I have bad credit, will I be ineligible to rent a property?
Not necessarily. NAM understands that everyone faces challenges and that does not necessarily mean you won't be a good rental candidate. However, you may be charged a higher than normal security deposit.
When is my rent due and what is considered late?
Your rent is due on the 1st of the month and considered late on the 4th of the month, unless your lease states otherwise. You have until the close of banking on the 3rd day of the month to have your rent submitted. See your lease for the specific late fee amount.
Are pets allowed?
Some owners will allow pets in their properties and others will not. For all pets there is a non refundable pet fee for each pet. You must also fill out and sign the pet agreement.
Where do I pay my rent?
We make paying your rent easy by accepting multiple online options. Our office hours are 8 am- 5 pm Monday, Wednesday and Friday; 8 am - 6 pm Tuesday, Thursday and Saturday, excluding normal holidays. For after hour payments, we have a drop box.